Refund policy

The products offered are non-refundable and cannot be returned. Refunds are not permitted. 

In the event that you observe any defects or inaccuracies in our product, we kindly request that you reach out to us via email at contact@thespiritualascensionllc.org; promptly, within a span of four business days.

  • In the event that the item you have received is damaged or wrong, we will facilitate an exchange.

Damages and issues

Please inspect your order upon reception and contact us immediately within four business days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Exchanges are not permitted. In the event that you observe any defects or inaccuracies in our product, we kindly request that you reach out to us via email at contact@thespiritualascensionllc.org promptly, within four business days. In the event that the item you have received is damaged or wrong, we will facilitate an exchange. 

 

Refunds

  1. The products offered are non-refundable and cannot be returned. Refunds are not permitted. 
  2. In the event that you observe any defects or inaccuracies in our product, we kindly request that you reach out to us via email at contact@thespiritualascensionllc.org. Promptly, within a span of four business days.
  3. In the event that the item you have received is damaged or wrong, we will facilitate an exchange.
  4. It is imperative that the items are returned in their original state when incorrect item is received.
  5. We shall decline any goods that does not meet the criteria of being in its original condition.
  6. The item being returned must adhere to specific criteria, including being in its original shipping condition, unopened, unaltered, unused, and undamaged.
  7. In the event that our company authorizes the return of your product, we will duly inform you, at which point you will assume responsibility for the shipping costs associated with the return, regardless of whether the exchange is approved or denied.
  8. In order for your return to be processed, it is imperative that a tracking number be provided and sent to us through email.
  9. In the event that The Spiritual Ascension LLC is responsible for the issue, we will assume the responsibility of covering the shipping expenses associated with returning the item to you.
  10. In the event that an item is returned without a tracking number and subsequently becomes lost, it is important to note that we bear no responsibility for its loss.
  11. Kindly allocate a processing period of 4-6 days for return and exchange process.
  12. The establishment retains the ability to decline any exchange.